Shipping policy

Shipping Policy – Gasmithra

Last Updated: April 24, 2026

Thank you for shopping with Gasmithra. We aim to deliver your order safely and as quickly as possible.

1. Order Processing Time

- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- During high-demand periods, processing may take slightly longer.

2. Delivery Time

Estimated delivery time after dispatch:

- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
- Remote Areas: 7–14 business days

Delivery timelines are estimates and may vary depending on courier service, weather, holidays, or local delivery conditions.

3. Shipping Charges

- Shipping charges, if applicable, will be shown at checkout before payment.
- Free shipping promotions may be offered from time to time.

4. Order Tracking

Once your order is shipped, tracking details will be shared through SMS, email, or available on the order status page.

5. Incorrect Address

Customers are responsible for entering the correct shipping address.

If an incorrect or incomplete address is provided, delivery delays or failed delivery may occur. Additional re-shipping charges may apply.

6. Failed Delivery Attempts

If delivery fails due to customer unavailability, refusal, or unreachable contact number, the courier may reattempt delivery or return the package.

7. Damaged Package

If your package arrives visibly damaged:

- Please record an opening video while unboxing.
- Contact us immediately with photos/video proof.

This helps us resolve the issue quickly.

8. Delays Beyond Control

Gasmithra is not responsible for delays caused by:

- Natural disasters
- Transport strikes
- Courier disruptions
- Government restrictions
- Unexpected operational issues

9. Contact Us

For shipping support or order-related questions, please contact us through our official website contact page.

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We appreciate your trust in Gasmithra.